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Competitive customer care : a guide to keeping customers

By: Stone, Merlin | Young, LauriePublication details: Croner, 1992ISBN: 1855240521Subject(s): Customer care | Business management, office management, management science accounting, auditing | Quality assurance, quality control, total quality | Quality control | Brand names | Marketing | Performance indicatorsDDC classification: 658.812 LOC classification: HF5415.5
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Item type Current library Call number Copy number Status Date due Barcode
Book - Standard loan CAFRE Loughry Library HF5415.5 STO (Browse shelf(Opens below)) 1 Available 110511

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