Customer mania!: it's never too late to build a customer focused company
Language: English Publication details: London: HarperCollins, 2005Description: 194pISBN: 0007201397Subject(s): Customer care | Human resource management (personnel management) | Customer relations | Business success | Business development | Customer loyaltyGenre/Form: Customer care DDC classification: 658.812 LOC classification: HF5415.5Summary: "The One Minute Manager" meets "Yum!", the world's largest restaurant company, in this practical guide to making superlative customer service drive your business to success| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | ||||||||||||||||||
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"The One Minute Manager" meets "Yum!", the world's largest restaurant company, in this practical guide to making superlative customer service drive your business to success
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