Total quality management and operational excellence : text with cases

By: Oakland, John SContributor(s): Oakland, Robert James | Turner, Michael APublisher: Abingdon, Oxon: Routledge, 2021Edition: Fifth editionDescription: 535pSubject(s): Total quality management | Quality management | Continuous improvement | Process management | Management and Business StudiesAdditional physical formats: Print version :: No titleLOC classification: HF5386
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Book - Standard loan CAFRE Loughry Library

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HF5386 OAK (Browse shelf (Opens below)) Available 193505

Previous edition: 2014.

Includes bibliographical references and index.

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