Designing the customer-centric organization: (Record no. 93006)
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000 -LEADER | |
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fixed length control field | 00652cam a2200217 4500 |
001 - CONTROL NUMBER | |
control field | u86219 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | SIRSI |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 000000n2005 000 0 eng u |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0787979198 |
035 ## - SYSTEM CONTROL NUMBER | |
System control number | DSFD |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Galbraith, Jay R. |
245 1# - TITLE STATEMENT | |
Title | Designing the customer-centric organization: |
Remainder of title | a guide to strategy, structure and process |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | San Francisco: |
Name of publisher, distributor, etc | Jossey-Bass, |
Date of publication, distribution, etc | 2005 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xi, 184p. |
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
Title | Jossey-Bass Business and Management Series |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer care |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Strategic management |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer care |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Copy number | Price effective from | Koha item type |
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Not Withdrawn | Not Lost | Dewey Decimal Classification | Not Damaged | Available for Loans | Dundonald House Library | Dundonald House Library | 31/05/2006 | 1 | 658.812 GAL | 185536 | 12/03/2013 | 26/02/2013 | 1 | 02/11/2021 | Book - Standard loan |