Marketing management : Analysis, planning, implementation and control
Kotler, Philip
Marketing management : Analysis, planning, implementation and control - 9th ed. - Hemel Hempstead : Prentice-Hall, 1997 - 789p.
ILM Module D3.6
0132613638
Marketing
Marketing management
Business
Marketing communication
Marketing costs
Marketing performance
Marketing strategies
Customer care
Customer service
Customer rights
Marketing
658.8
Marketing management : Analysis, planning, implementation and control - 9th ed. - Hemel Hempstead : Prentice-Hall, 1997 - 789p.
ILM Module D3.6
0132613638
Marketing
Marketing management
Business
Marketing communication
Marketing costs
Marketing performance
Marketing strategies
Customer care
Customer service
Customer rights
Marketing
658.8