Normal view MARC view ISBD view

Balanced scorecard step by step for government and nonprofit agencies

Niven, Paul R.

Balanced scorecard step by step for government and nonprofit agencies - Chichester : John Wiley, 2003 - 305p.

contains notes, glossary and index 0471423289 : Includes bibliographical references and index. ILM Module D3.3

The "Balanced Scorecard" is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organisations overcome the unique challenges they face when implementing this policy

Paul R. Niven

ISBN: 0471423289

Subjects--Topical Terms:
Balanced scorecard
TQM
Government
Administrative agencies
Performance management
Benchmarking
Balanced scorecard
Strategic management
Management
Organisations
Strategic plans
Performance measurement
Training
Communications
Non-profit making organisations
Business plans

Subjects--Facted Index Terms:
Business management, office management, management science accounting, auditing

Index Terms--Genre/Form:
Balanced scorecard

Index Terms--Occupation:
Business planning

Index Terms--Function:
Strategic management

Index Terms--Curriculum Objective:
Management

LC Class. No.: HF5351

Dewey Class. No.: 658.4013 658.4012 658.445