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Blundel, Richard

Effective organisational communication: perspectives, principles and practices - 2nd ed. - London : Financial Times/Prentice Hall, 2004 - 355p.

Includes bibliographical references and index. ILM Module D7.1 ILM Module D7.4

Foreword Preface 1. Perspectives on Communication I. PRINCIPLES OF COMMUNICATION 2. Breaking Barriers: Communication in Practice 3. Using Words: Verbal Communication 4. Making Pictures: Non-Verbal Communication 5. Developing Arguments: Persuasive Communication 6. Securing Feedback: Interactive Communication7. Making Connections: Organisational Communication II. COMMUNICATING IN PRACTICE 8. Letters, Email and Text Messages 9. Reports, Briefing Papers and Summaries10. Advertisements, Promotions, News Releases and Exhibitions11. Interviews, Questioning and Listening12. Presentations and Audio-Visual Technologies 13. Meetings, Teams and Negotiations 14. Communication in PerspectiveBibliography

Provides an accessible and critical introduction to the nature and development of communication skills within a management context. The text offers an overview of the principles of communication before moving to examine the practical aspects.

ISBN: 0273685694

Subjects--Topical Terms:
Communication
Communications
Communication skills
Organisations
Interviews
Presentations
Meetings
Teams
Management communication
Writing

Index Terms--Genre/Form:
Communication. Management

Index Terms--Function:
Communication. Management technique

Index Terms--Curriculum Objective:
Management

LC Class. No.: HD30.3

Dewey Class. No.: 658.45