Total quality management and operational excellence: text with cases
Oakland, John S.
Total quality management and operational excellence: text with cases - 4th ed. - Abingdon: Routledge, 2014 - 530p.
9780415635509
Quality management
Continuous improvement
Process management
HF5386
658.4013
Total quality management and operational excellence: text with cases - 4th ed. - Abingdon: Routledge, 2014 - 530p.
9780415635509
Quality management
Continuous improvement
Process management
HF5386
658.4013